• News: On the Beach resigns from ABTA in refunds dispute

    6 days ago - By Breaking Travel News

    The online travel agent declined to refund customers for the flight element of package bookings to Spain unless airlines had cancelled flights and made a refund.
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  • It's worth booking travel direct: a lesson from the Covid crisis

    6 days ago - By The Guardian

    When things go wrong, it's easier to get a refund if you go straight to the airline or hotel Last January we used our local Flight Centre travel agent to book what we hoped would be the holiday of a lifetime - a £5,790 15-day cruise from Budapest to Amsterdam in May. Of course this didn't happen and, at the end of March, Flight Centre informed us the trip was cancelled. We requested a refund, and while we were sympathetic to the difficulties caused by Covid-19, and expected to wait some time, this is still dragging on.
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