• Hoseasons refused us a refund after we obeyed lockdown rules

    25 days ago - By The Guardian

    We were told to self-isolate but it insists we are not entitled to our £322 On the morning we were due to set off on our October half-term holiday, my daughter's school informed us of two confirmed positive cases of Covid-19 in her class bubble. We were told to self-isolate for 10 days and therefore had to cancel the accommodation we'd booked in a Hoseasons holiday park. Hoseasons insists we are not entitled to a refund, or to rebook, because my daughter has not tested positive. As a key worker I know the importance of following the government guidelines to prevent the spread of such an...
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