• Covid bubble rules scuppered our holiday, but we still had to pay £190

    12 days ago - By The Guardian

    We had to delay our Scottish get-together, then the property was withdrawn, but Unique Cottages kept the booking fee Eighteen months ago, before Covid struck, I booked a large house in Scotland for a summer holiday for 17 friends and family. For obvious reasons it had to be postponed until this July. Unique Cottages , the lettings agent, rang me less than two weeks before the start date to inform us that the property had been withdrawn. I was offered an alternative booking at a later date or a full refund. I opted for the refund. However, the company has deducted £190 in booking fees and...
    Read more ...